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Dot Magazine > Blog > Celebrity > From Back Office to Business Engine: Sabeer Nelli on the Evolution of B2B Payments
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From Back Office to Business Engine: Sabeer Nelli on the Evolution of B2B Payments

By MUNJAL BLOG January 13, 2026 7 Min Read
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From Back Office to Business Engine: Sabeer Nelli on the Evolution of B2B Payments

Business-to-business (B2B) payments have undergone a quiet but profound transformation over the past two decades. What once relied heavily on paper checks, wires, and batch-based processing has steadily expanded into a broader ecosystem of payment options designed to support scale, speed, and operational clarity.

Contents
From Transaction Processing to Business InfrastructureThe Real Catalyst: Complexity at ScaleRegulation as a Design Constraint, Not a RoadblockAI’s Quiet Role in PaymentsEmbedded Finance and the Disappearing Payment MomentThe Future: Optionality Over Optimization

Today, checks continue to play an important role in B2B payments, while digital wallets, real-time bank transfers, and virtual cards now exist alongside traditional methods. Rather than replacing established practices, these options expand how businesses move money. This broader payment landscape has been shaped by regulatory reform, modernized infrastructure, artificial intelligence, mobile-first expectations, and embedded finance.

Viewed through this transition, Sabeer Nelli, CEO of Zil Money, describes the evolution of B2B payments not as disruption for its own sake, but as a series of practical adjustments. From his perspective, each new payment rail exists to address gaps in scale, timing, or complexity – reinforcing the need for payment systems that can adapt as businesses, regulations, and global commerce continue to evolve.

From Transaction Processing to Business Infrastructure

When Sabeer Nelli first began working closely with business payment systems, the dominant mindset treated payments as a back-office necessity – something to be executed, reconciled, and forgotten. That mindset, he argues, no longer holds.

Modern B2B payments sit at the intersection of cash flow management, vendor relationships, compliance, and data visibility. The shift is subtle but meaningful: payments are no longer just outcomes of business activity; they are now inputs into decision-making. How a company pays vendors, funds payroll, or moves money across borders directly influences working capital strategy and operational resilience.

This reframing explains why newer payment tools have not eliminated older ones. Instead, they coexist. Checks remain relevant in industries that value documentation and control. Real-time payments address urgency. Virtual cards introduce precision. The evolution is additive, not subtractive – a theme Sabeer frequently returns to when discussing future-proof systems.

The Real Catalyst: Complexity at Scale

Technology alone did not force B2B payments to evolve. Complexity did.

As companies grew more distributed – across geographies, subsidiaries, and vendor networks – the limitations of rigid payment workflows became apparent. Batch processing created delays. Manual reconciliation introduced risk. International payments amplified opacity. Finance teams were left stitching together systems that were never designed to talk to each other.

Sabeer views this period as a turning point. The demand was not simply for faster payments, but for context-aware payments – transactions that carried data, intent, and traceability alongside money. This need laid the groundwork for API-driven platforms, programmable payment logic, and automation that responds to business rules rather than static schedules.

Regulation as a Design Constraint, Not a Roadblock

One of the most misunderstood forces in payment evolution is regulation. Often framed as friction, regulation has instead acted as a structural guide.

From NACHA frameworks to cross-border compliance requirements, regulatory standards have forced payment systems to mature. According to Sabeer, the most resilient fintech platforms are not those that attempt to bypass regulation, but those that treat compliance as a design layer.

This approach changes how systems are built. Security, auditability, and controls are embedded from the start rather than retrofitted. The result is not slower innovation, but more durable innovation – systems capable of scaling without collapsing under regulatory scrutiny.

AI’s Quiet Role in Payments

Artificial intelligence is often associated with dramatic front-end change. In payments, its influence has been quieter but no less significant.

Sabeer points out that AI’s most immediate impact is not in replacing finance teams, but in absorbing cognitive load: matching invoices, categorizing transactions, detecting anomalies, and forecasting cash flow patterns. These capabilities do not alter how businesses pay; they alter how businesses understand payments.

This distinction matters. As AI becomes embedded in payment workflows, the value shifts from execution speed to insight generation. Payments evolve from static records into real-time signals – informing decisions long after funds have moved.

Embedded Finance and the Disappearing Payment Moment

One of the clearest signals of maturity in B2B payments is invisibility. Embedded finance – where payment capabilities are woven directly into operational software – reduces friction not by accelerating clicks, but by removing decision points altogether.

From Sabeer’s perspective, this is where the industry is heading. Payments become less of an event and more of a function, triggered by business logic rather than human intervention. Invoices close themselves. Vendors are paid according to predefined terms. Finance teams focus on strategy instead of supervision.

This does not eliminate control. It redefines it.

The Future: Optionality Over Optimization

Looking ahead, Sabeer resists predictions that frame the future as a single dominant rail or technology. History suggests otherwise.

The next phase of B2B payments will prioritize optionality—the ability to choose the right method for the right context. Systems that assume uniform behavior will fail. Systems that allow businesses to adapt will endure.

In that sense, the evolution of B2B payments is less about speed and more about alignment. Alignment between money and data. Between regulation and innovation. Between automation and human oversight.

For leaders building in this space, the lesson is clear: future-proofing payments is not about betting on what replaces everything else. It is about designing for what comes next—without breaking what already works.

 

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MUNJAL BLOG January 13, 2026 January 13, 2026
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